The digital workforce is on the cusp of a revolution, an exhilarating fusion of human and artificial intelligence (AI) agents. This transformative wave promises to be nothing short of spectacular, yet it also poses a daunting challenge for those unprepared. I confess, the pace of change is staggering, particularly due to: In a recent discourse … Read more
A successful company will at start the day with valuable information. After completing a bunch of tasks, that company ends the day with even more valuable information. And from valuable information comes profit and growth. Today, the digital workforce is growing to take on more connected and complex tasks. And with knowledge workers are applying … Read more
Knowledge workers use their intellectual skills to create, process, and share information. Scientists, architects, engineers, lawyers, teachers, analysts, planners, and software developers are just a few examples of knowledge workers that think for a living. They are key contributors to innovation and problem-solving in various industries, leveraging their expertise to drive decisions and strategies. However, … Read more
I’ve always been interested in getting things done (GTD). Both professionally and personally. Being productive with a focus on the execution side is important, but not without embracing the rise of intelligence in the workplace. Right now, Intelligent Automation (IA) has my professional focus. To drive better client outcomes by supporting knowledge workers you must … Read more
Creating help documentation is a skill. It is usually not one that is done well by those responsible for building the solution. But you can get help writing help documentation. I recently discovered Synthesia and Scribe, two AI solutions that make the creation of help docs easier. Enter Synthesia Who doesn’t like video? Synthesia makes … Read more
As the calendar flipped to 2024, I found myself wanting more. After a transformative decade at WPP. A period marked by growth, learning, and remarkable achievements. I decided it was time for a change. This decision wasn’t made lightly. It was the culmination of introspection and a desire for new challenges. Thus, I bid farewell … Read more
I’m a big fan of Peter Diamandis’s 6D framework used to describe the exponential growth and impact of emerging technologies. It depicts how technology moves from ’emerging’ to ’emerged’. The rate of technological change starts with digital and moves deceptively slowly under the radar until its true disruptive impact becomes clear to the few. Once … Read more
Artificial Intelligence and Intelligent Automation (AiA) are connected by intelligence. And it’s no coincidence. (Intelligent) Automation The corporate ask of automation remains the same; do more with less. Because time is money. Automation is an efficiency play to do things right. Map out the processes that people follow to get things done. Then, start … Read more
Over the last couple of years, the rise of AI has been insane. Most definitely within the tech and data world, but more importantly now by users. So let’s be clear, AI is out there. Accessible. Available. Always on. Before, AI was lurking beneath the surface. Working behind the scenes supercharging the business platforms that … Read more
The promise of automation is to lighten your current load. To give you more time to focus on the things that matter most. However, you have to give up precious time now to get more time later. For already time poor, busy people, that’s just too much for them to automate today. The tomorrow never … Read more