Category Archives: content architecture

Content Engine Blueprint

This entry is part 2 of 3 in the series Content Engine

If we can address the content challenges that exist within brands, what opportunities can organisations capitalise on now to deliver personalised experiences?  We asked that question to a mix of agencies, brands and partners that attended a WPP European Summit … Continue reading

Posted in content architecture, productivity | 2 Comments

From Design Skimping to Design Thinking

This post has been on my mind, on and off, for about ten years now.  I know, I know; I’m slow.  It’s about the wide and numerous assumptions people make about design when creating digital products and services. I’ve been … Continue reading

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Content APIs: A is for Access

Please watch this two minute video. It does an amazing job of describing the utility of APIs using a deck of playing cards. Content APIs are on the rise because we need ubiquitous access to content.  For a while now, … Continue reading

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Why Content APIs

Have you been hearing a lot about APIs recently? Or maybe the Create Once, Publish Everywhere (COPE) thinking that came out of NPR? It doesn’t matter whether you have or haven’t really. What’s important is that we understand why APIs … Continue reading

Posted in news, content architecture, content modelling | Tagged | 4 Comments

The Rise and Rise of Content Junk

The amount content we produced in 2011 alone exceeded the content created in all previous years combined. ALL previous years combined! We more than doubled the size of our digital content universe. That wouldn’t be such a bad thing if all … Continue reading

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Low Effort increases Customer Loyalty

Back in July 2010, the Harvard Business Review (HBR) told businesses to Stop Trying to Delight Your Customers. HBR challenged conventional marketing wisdom and declared that satisfied customers are NOT loyal customers. Delighting customers does not build loyalty. However, reducing the amount of … Continue reading

Posted in marketing, content architecture | 1 Comment

Web Standard Template

A Web Standard is both a guide and a measure. I believe that Web Teams that invest enough time and the enough effort into Web Standards, will reap the benefits. We covered this in a previous post. Today, we dive … Continue reading

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Web Standards

Not many web sites today are launched with clearly defined and/or enforceable Web Standards. For larger organisations, looking to execute efficiently on the Web, this is a major stumbling block. Confession. Having worked in and for large organisations for over … Continue reading

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The Information Architect and The Developer

About 10 years ago I was brought into a digital agency, with a burgeoning technology arm, to help them get better at delivering websites. At first, I was sat with the web developers, but over time my audience widened to … Continue reading

Posted in content architecture, content strategy | 2 Comments